Shipping Policy

At Thesaugaat.com, we aim to deliver your gifts safely, timely, and with utmost care.

1. Shipping Locations

We currently ship across India.
International shipping is not available at the moment.

2. Order Processing Time

  • Orders are processed within 1–3 business days after order confirmation

  • Orders are not processed on Sundays or public holidays

3. Delivery Timeline

  • Standard delivery time: 3–7 business days depending on the delivery location

  • Delivery timelines are estimates and may vary due to courier operations, weather conditions, or festive seasons

4. Shipping Charges

  • Shipping charges (if applicable) are calculated at checkout

  • Any promotional free-shipping offers will be clearly mentioned

5. Order Tracking

Once your order is shipped, you will receive:

  • A confirmation email/SMS

  • A tracking link to monitor your delivery status

6. Failed or Delayed Delivery

Thesaugaat.com is not responsible for delivery delays caused by:

  • Incorrect or incomplete shipping address provided by the customer

  • Unavailability of recipient at the delivery address

  • Natural calamities, strikes, or courier delays

Re-delivery or return-to-origin charges (if any) will be borne by the customer.

7. Damaged Packages

If the package appears tampered with or damaged:

8. Partial Deliveries

If your order contains multiple items, they may be shipped separately.
This does not affect the overall delivery time.

9. Contact Us

For any shipping-related queries, reach out to us at:
+91 90794 44040